We’ve been crossing ecommerce borders since 2012
Shopreturns is powered by Global24, a Polish logistics company shipping across Europe for over a decade.
We’ve been crossing e-commerce borders since 2012
We’ve helped thousands of online sellers grow beyond borders – with real logistics, real people, and real results.
We don’t just deliver parcels. We remove barriers.
First in Europe dual returns model
For sellers:
Simplified cross-border logistics and happier customers
For buyers:
Fast, transparent, and hassle-free returns, no matter where they shop from
What we believe in?
Values we live by – and build into everything we do.
Challenging approach
We don’t accept “it’s always been done this way.”
Shopreturns was born because sellers told us that traditional cross-border returns were broken. So we built something better – faster, cheaper, and more customer-friendly. We challenge logistics by making it finally work for e-commerce, not the other way around.
Partnership
We grow when our merchants grow. We don’t hide behind ticket systems or faceless integrations – we support you with real people, real answers and long-term thinking. Our clients often treat us like an extension of their team – because we act like it.
Continuous improvement
For 12+ years, we’ve been evolving – from a single warehouse in Poland to a full cross-border network. We iterate fast. Test ideas. Adjust routes. Improve interfaces. If something’s not working, we don’t wait. We fix it, improve it, and move forward.
Problem solving
We’re logistics people. That means solving real-world problems – damaged returns, angry customers, missing customs docs, new marketplace rules. We deal with that so you can deal with your business.
No fluff. Just solutions.
The minds behind our business
Meet the duo driving our vision forward: our CEO, steering strategy and growth, and our Head of Marketing, shaping how we connect with the world.
What breaking borders looks like
And a few or a dozen photos from events, webinars, screenshots from ‘Crossing Boundaries’, the Evolution conference, the magazine.
What our merchants say
"Global24 immediately understood our logistical requirements and offered customised solutions tailored to our specific business. A dedicated account manager played a major role here. He monitors the changing conditions in the logistics market, which allows us to continuously update and adapt the services to our current needs. In practice, this means that Granitan always uses the most favourable and leading courier offers on the market, which allows us to remain competitive and maintain a high level of customer satisfaction."
"On sales platforms, a return address is mandatory – I must provide the customer with the option of easily returning the goods in their country, otherwise I may lose both the product and the cost of the return. This is provided by Global24 & Shopreturns."
in Turbojulita
"Returns are definitely important – even though our company has a very low return rate, it’s always best when returns can go to a local address in the given country. That’s where we rely on Global24 and Shopreturns, which provide us with local return addresses in countries like France or Germany, so customers can easily send products back using a free return label."
Want to sell international with confidence?
Join 2,500+ sellers who trust Global24 & ShopReturns to handle their returns, logistics and scaling challenges.