Łatwe zwroty międzynarodowe dla Twoich klientów

The new €3 EU customs duty starts in July 2026, but most sellers misunderstand who actually pays it and when. The answer depends entirely on whether you use IOSS. In this breakdown, we show two operational scenarios that lead to very different outcomes for conversion, delivery success and returns. For UK sellers shipping to the EU, the real decision is not about the duty itself, but how you structure pricing, checkout and return flows. This is where €3 turns into €15 problems.

From July 2026, every parcel shipped from the UK to the EU carries a €3 customs duty. Most sellers know they’re paying it — but very few understand what happens when the product is returned. This article breaks down when the duty is refundable, how the process works in practice, and why most sellers never recover it. We also show the real numbers behind return volumes and explain when it actually makes financial sense to act.

From June 19, 2026, every online store in the EU must implement a clear and easy-to-use withdrawal button. EU Directive 2023/2673 eliminates dark patterns and requires a transparent return process, with no hidden options or unnecessary steps. For e-commerce businesses, this means updates to UX, CRM systems, logistics, and returns handling. Learn what changes are required, what your legal obligations are, and how to prepare your store to stay compliant and avoid penalties.

EU and UK remove low-value customs relief. From 2026, every parcel requires customs clearance. Learn how this impacts cross-border shipping, EU fulfilment and UK–EU returns.

Last-mile delivery and returns are not a technical detail on Zalando. They are part of the platform’s SLA and directly affect visibility, ratings and scale. This article explains which carriers Zalando requires across European markets and why local returns decide whether cross-border sales actually work.

A cross-border e-commerce case study showing how Granitan simplified international returns and achieved 0% returns from the German market.

A complete overview of 2026 public holidays across Europe to help you plan your cross-border e-commerce operations.

Są rynki, o które wszyscy walczą. Są tacy, do których wchodzisz, ponieważ wypadasz. A potem są rynki, które nie krzyczą, nie kuszą cię dużymi raportami, nie licytują na hałaśliwe podwyżki. Po prostu... dojrzali. Po cichu. Stałe. Dopóki w pewnym momencie nie staną się najrozsądniejszym wyborem. Właśnie takim rynkiem jest dziś Hiszpania. Rynek, który od lat stoi na krawędzi „ciekawego dodatku” - a teraz staje się głównym celem ekspansji marek, które poważnie traktują Europę.

Brexit has changed the rules of cross-bordertrade more than any other event in recent decades. One of the most importantconsequences is the requirement for Customs Representation Authorisation(CRA). For sellers in the UK, this procedure is often the first steptowards successful international shipping – but also a potential barrier if nothandled properly.‍