step 1
Be commercially available.
A real service an ecommerce company can buy today.
24 HOURS. 2 DAYS. 1 PARTNER.
PROVE US WRONG.
Find a real logistics provider that beats our benchmark. Mallorca for 2 is on the line. 30 days to prove it.
The Benchmark
A complete EU → UK → EU flow
One logistics partner. Real, repeatable service,
24 Hours
Return processed after it reaches the UK hub
2 Days
UK and EU customs cleared goods back into EU.
1 Partner
EU → UK deliveries and UK → EU returns handled through one logistics partner.
30 Days
Think you know someone faster? Prove it!
The challenge
Think someone is faster?
Show us. But it has to be a real, commercially available service.
Not a theoretical solution.
Not several providers combined.
Not just a marketing claim.
A real, commercially available service.
Challenge Shopreturns
The rules
To beat us, the service must:
step 2
Beat the complete benchmark.
Faster return processing (under 24h) and a faster UK → EU timeline (under 2 days).
step 3
Include UK + EU customs.
Customs cannot be handled separately by the merchant.
step 4
Work through one logistics solution.
No combining multiple providers to create a theoretical faster route.
The prize
Mallorca for 2 is on us
If you genuinely prove a commercially available provider beats the full benchmark, you win:
Trip for 2
Return flights from Europe
Hotel for 2 night
Destination: Mallorca
The criteria
What you need to prove
The competing provider must:
Process the return faster than 24 hours.
Beat the defined UK → EU timeline.
Handle UK and EU customs.
Support the comparable EU ←→ UK flow..
Offer it as one logistics solution.
Challenge Shopreturns
ready to start?
Take the challenge
Everything you need to prove your benchmark and claim the prize.
30 Days
You have 30 days to challenge our logistics benchmark.
Submit Claim
Fill out the challenge submission
Full Rules
Read official challenge terms, conditions, and requirements.
Win the Trip
Beat our full benchmark and win a trip to Mallorca for 2.